It’s a new year, new decade, new website for Unique Pets! We hope you like the new-look design and find it easier to navigate. We will be posting regular blogs and keeping all the pages up to date, so check back regularly to see what else is new.
Since Jenna opened the doors on a small independent pet shop in Winslow way back in December 2011, we’ve been on a rollercoaster ride. Within two years by September 2013 we opened the second shop in a very small unit in Duck Farm Court, moving to the bigger unit just 8 weeks later as we were bursting at the seams. In 2014 we started our own grooming salon and added a walk-in freezer to try and cope with the demand for raw food. But the following year we simply couldn’t hold enough stock.
In October 2015 we took on the vast unit on Chamberlain Road and installed a much larger walk-in freezer as the raw feeding word spread. We also expanded to add a second groomer, trainer and photographer on site, and opened the Pool for Paws in 2018.
Just three years and some 30 display freezers later we were once again struggling for space and in November 2018 we took on a warehouse in Whitchurch. This houses an enormous walk-in freezer to supply the two shops, but is sometimes still not enough for the raw food demand! We have increased our staff to 24 people and started opening the Winslow shop 6 days a week.
Finally, in 2019 we launched our own brand of raw food, Unique Raw. We have a range of flavours in the 80/10/10 complete meals, as well as some specialist recipes with 0%, 5% or 20% bone. We are very proud to say Unique Raw is fast becoming one of our best sellers.
So, other than a new-look website and social-media strategy, what else is in store for Unique Pets in 2020? Well, that would be telling, but we have a number of irons in the fire so watch this space…
Most importantly, we couldn’t have done any of it without YOU – our lovely, wonderful customers! We are so grateful for your custom and loyalty, and we are proud to continue the loyalty scheme as a way of saying thank you. But don’t forget to spread the word – for every new customer that mentions your name, you will get an extra pound on your points. So tell all your friends, family and neighbours about us and keep this rollercoaster ride on course for the next decade.
As your local pet supplies shop, we in turn support lots of local businesses. All our tradespeople are customers, we work in partnership with other small local suppliers, we are ensconced in the community in Winslow and we hold regular events for local charities. Let us know if you are a local business or charity that wants to work with us in the year ahead.
Thank you and keeping watching on social media and the website for the next exciting chapter at Unique Pets!